FSL

Firstsource Solutions Limited provides business process management and business process services, delivering customized solutions primarily in banking and financial services, healthcare, communications, media, technology, and other industries. The company operates business segments including banking and financial services, healthcare, communications, media and technology, as well as other diverse industries. Its product offerings encompass business process services, bespoke services and solutions, and customer lifecycle services. Firstsource is a subsidiary of the RP-Sanjiv Goenka Group. Notable initiatives include the OneFirstsource strategy and its UnBPO approach, which integrates artificial intelligence and technology with human operations. The company follows a digital-centric philosophy referred to as 'Digital First, Digital Now.'