Contact Tick2Trade
Questions about your account, the platform or a trade? Here is how to reach us, and how to escalate a complaint if it isn't resolved.
Support
- Registered office
- Office No. 1115, 11th Floor, Astralis Tower, Supernova, Plot No. 3, Sector-94, Noida, Gautam Buddha Nagar, Uttar Pradesh 201301
- Panchkula office
- 4th Floor, Anantraj IT Park, Plot No. 1, Sector 22, Panchkula, Haryana 134109
Please write from the email address registered with your account and describe the issue with any relevant dates, order details or screenshots. Never send your password or OTP; we will never ask for them.
Grievances
To raise a grievance, email support@tick2trade.com addressed to the Grievance Officer, Besseggen InfoTech LLP, with enough detail for us to identify your account and the issue.
If your grievance is not resolved to your satisfaction, you can escalate it to:
- SEBI SCORES, SEBI's complaints redress system
- SMART ODR, the Online Dispute Resolution portal for the securities market
Our terms, privacy policy and regulatory disclosures are on the terms and conditions, privacy policy and policies & procedures pages.
Official social media
These are our only official accounts. Anything else using our name is not associated with us.
- X: @in_tick2trade
- Instagram: @tick2trade
- LinkedIn: /company/tick2trade
- Facebook: /tick2tradeapp
We don't provide trading tips or assured-return schemes, and we never ask for login details, OTPs or payments over social media or messaging apps. Please report impersonation to support@tick2trade.com.
Media and partnerships
Journalists, researchers and partners: our boilerplate, brand assets and guidelines for citing Tick2Trade data are in the press kit.