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Capillary Technologies India Ltd, incorporated in 2012, operates as a software-as-a-service company specializing in AI-powered, cloud-native customer loyalty and engagement platforms. Serving large enterprise clients, it monetizes its offerings through long-term subscription contracts. The company supports over 415 brands across 49 countries, impacting more than 1.9 billion consumers globally. It holds a leadership position in the loyalty platform market and is recognized for its AI-first approach and capability to manage complex multi-country programs. Capillary Technologies operates primarily within the software-as-a-service, customer loyalty, customer engagement, and technology industries, with significant geographic presence in India and internationally across 49 countries.